using your giftcard
Eligible items only. Your code will expire 6/30/24 12:59AM PST.
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Questions?
Click here for more info on how to properly place your order.
QUESTIONS? CLICK HERE TO ACCESS MORE INFO ON THIS EXCLUSIVE BENEFIT.

COMPLETE YOUR ORDER

Use your giftcard to order ELIGIBLE ITEMS for PICK UP at HQ. Please follow the steps below to avoid delays with your request. If you want to pick up in-store, DO NOT submit your order request here and instead check out with the store manager.

Ready to check out?
  1. MAKE SURE YOU ARE LOGGED IN to your Gallery Department account.
  2. ALL ITEMS IN YOUR CART MUST BE ELIGIBLE. If you add non eligible items in your cart it will delay your order.
  3. SELECT SHIPPING and ENTER HQ AS THE SHIPPING ADDRESS.The HQ address is 1501 Rio Vista Ave Los Angeles, CA 90023
  4. ADD YOUR GIFT CARD CODE AND YOUR DISCOUNT CODE: HQPICKUP.

You will receive an email once your order has been approved for pick up at HQ.

How to pick up your order

Once you receive the email indicating your order was approved, you can pick up your order within 5-7 business days.

Non eligible items

If you would like to order non eligible items:

  1. You must place a separate order using your personal email address.
  2. You may not use your gift card.
  3. You will pay for shipping fees.

If you do not follow these steps, your order will be put on hold for review and your order may be delayed.

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