WELCOME TO YOUR EMPLOYEE BENEFITS
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USE YOUR BENEFITS CARD
Eligible items only. Your code will expire 12/31/24 12:59AM PST.
HQ PICK UP
You will receive an email when your order is ready for pick up, between 4-7 business days.
IN-STORE PICK UP
DO NOT submit your order request here and instead check out with the store manager.
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CHECK YOUR BALANCE

Your Benefits Card can be used on Eligible items only.

start your order request

Sponsored by Gallery Department. Use your benefits card to order ELIGIBLE ITEMS for PICK UP at HQ. Please follow the information below to avoid delays with your request. If you want to pick up in-store, DO NOT submit your order request here and instead check out with the store manager.

Ready to check out?

  1. MAKE SURE YOU ARE LOGGED IN to your Gallery Department account.
  2. ALL ITEMS IN YOUR CART MUST BE ELIGIBLE. If you add non eligible items in your cart it will delay your order.
  3. SELECT SHIPPING and ENTER HQ AS THE SHIPPING ADDRESS.The HQ address is 1501 Rio Vista Ave Los Angeles, CA 90023
  4. ADD YOUR BENEFITS CODE AND YOUR SHIPPING CODE: HQPICKUP.

You will receive an email once your order request has been received.

How to pick up your order

You will receive another email notification that your order is ready for pick up between 9AM-5PM. It typically takes 4-7 business days for your order to be fulfilled.

** PLEASE NOTE BEFORE YOU LEAVE THE BUILDING YOU MUST CHECKOUT WITH SECURITY.

** YOUR ITEMS ARE ELIGIBLE FOR RETURN/EXCHANGE WITHIN 5 DAYS OF THE ORDER BEING FULFILLED.

Returns or Exchanges

You can submit your request by physically returning your item to customer service at HQ, or the store manager if your request came from retail.

** YOUR ITEMS ARE ELIGIBLE FOR RETURN/EXCHANGE WITHIN 5 DAYS OF THE ORDER BEING FULFILLED.

Eligible Items

Eligible Items

LOG IN to your account to view the eligible products menu for Employee Benefits.

Eligible items exclude leather items, exotic materials, fur, jewelry, special limited QTY collections (i.e. Retouche and vintage, coffee, cigars, collaborations.

LOG OUT to return to the regular Gallery Department menu.

Non Eligible Items

Non eligible items

Non eligible items include leather items, exotic materials, fur, jewelry, special limited QTY collections (i.e. Retouche and vintage, coffee, cigars, collaborations.

If you would like to order non eligible items:

  1. You must place a separate order using your personal email address.
  2. You may not use your benefits card.
  3. You will pay for shipping fees.
  4. You may use your Employee 40% off discount code.

If you do not follow these steps, your order will be put on hold for review and your order may be delayed.